Everything You Need to Know

No. This is a live cotton candy art experience, and each character is made individually. We create approximately 25–30 character cotton candies per hour, per team.

Approximately 25–30 character cotton candies per hour, per team. For larger events, ask about adding a second team to increase output.

Yes. Our cotton candy is made live on-site, giving guests both a sweet treat and an interactive experience to watch and enjoy.

Yes. Our Standard package includes 7 character designs and our Premium package includes 12 character designs. Character options may vary based on event type, theme, and availability.

Standard flavors are Blue Raspberry, Banana, Watermelon, and Birthday Cake. Premium packages add Orange and Sassy Apple.

Standard includes 7 character designs and 4 flavors. Premium (an additional $50) includes 12 character designs and adds Orange & Sassy Apple — more variety and a bigger, more colorful spread.

We require approximately a 5x5 space for our setup.

Yes. We require access to a dedicated electrical outlet. For outdoor events or locations without easy access to power, we may have the option to bring our own generator.

We typically arrive 15–30 minutes before the event to set up.

Yes, both — as long as we have the required space, setup conditions, and access to electricity (or generator access if needed).

We’ll need a flat setup area. A shaded or covered area is preferred, especially during hot or windy weather. If power isn’t easily available, we may have the option to bring our own generator.

Yes. For larger events you can add a second team — $650 for the first hour and $200 for each additional hour — doubling the serving capacity.

$380 for the first hour and $100 for each additional pre-booked hour, serving approximately 25–30 character candies per hour, per team.

Additional time may be available the day of the event, depending on availability. If approved, same-day extensions are $125 per additional hour. Pre-booked additional hours are $100 per additional hour.

Yes. A 20% non-refundable deposit is required to secure your event date, with the remaining balance due the day of the event.

The deposit is non-refundable. However, depending on availability, we may apply it toward another date and time.

Book online through our Book Now page — choose your date, time, duration, and Standard or Premium — then pay the 20% deposit to hold your date.

We recommend booking as early as possible, especially for weekends, holidays, school events, and large celebrations.

We accept major credit and debit cards securely online when you book, and we also accept cash, Zelle, and Cash App.

We welcome custom and personalized character requests. While we review every request and do our best to accommodate, we can’t guarantee that every custom design can be created — approval depends on the complexity of the design, the available materials, and the time required to make it.

Yes. We can help tailor characters, flavors, signage, and presentation to complement your event.

Yes. We offer hand-painted craft-paper banners for $50 and custom printed banners for $75.

Yes. Cotton Candy Clouds are 32 oz. tubs, freshly made in small batches, in seven flavors — $5 each — a perfect take-home treat.

We’re perfect for birthdays, quinceañeras, school events, corporate events, employee appreciation events, festivals, holiday parties, and private celebrations.

We currently offer fundraising opportunities for school events only. Every fundraiser is different — contact us directly and we’ll build a plan for your school.

Travel outside the El Paso area may be available upon request and may include an additional travel fee.

Yes. Cotton Candy Clouds can be pre-ordered and picked up, or we can deliver for a fee — and any order over $100 is delivered free in El Paso.